SJS Bazar Terms for Customers

Returns policy:

SJS offer returns for most items within 7 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on SJSBAZAR.com follow our general return policies, but some products have different policies or requirements associated with them.

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. The same exclusions apply to our Returns Guarantee as for the right if withdrawal. The following products thus cannot be returned under the Returns Guarantee (unless defective):

  • Products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
  • Sealed audio or video recordings or of sealed software if unsealed by you after delivery;
  • Goods made to your specifications or clearly personalized, especially personalized SJSBazar Handmade items;
  • Goods which may deteriorate or expire rapidly;
  • A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started;
  • Digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started
  • Newspapers, journals or magazines with the exception of subscription contracts;

SJSBazar will refund the cost of sending an item back to us if it’s defective, damaged or incorrect 

If a product becomes defective after 30 days you’ll need to Contact us. You may wish to visit the manufacturer’s website or contact them directly as they may be able to offer troubleshooting and support with the issue you have with the product. .

  • You must notify the third-party Seller within 14 days of receipt.
  • If the item contains personal configuration, inscription, or design on these products, the third-party Seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.
  • All product packaging (such as boxes) must be returned with the item.

SJSBazar may sell certain products in unsealed boxes (e.g., for HTC and Huawei), as this is how we receive them. When returning these products to SJSBazar, you have to send them in the same conditions as received by you, without affixing any seal. Should you send us these products in a sealed box you may be held liable for any data breach or other adverse consequences related to such manumission.